Course Overview
Understand the core principles of quality, customer satisfaction, and process improvement based on TQM, PDCA, and continual improvement models. A great starting point for professionals new to quality.
Learning Objectives
By the end of this course, participants will be able to:
- Grasp the key principles of Quality Management
- Apply TQM and PDCA in daily operations
- Use basic quality planning and control tools
Course Modules
- Module 1: Principles of Quality Management — Customer focus, leadership, and engagement
- Module 2: TQM & Continuous Improvement — Key philosophies and tools
- Module 3: Quality Planning Tools — Check sheets, histograms, flowcharts
Who Should Attend
- New QA Staff
- Process Owners
- Support Functions
Duration & Format
- Duration: 2 Days – 12 Hours
- Delivery: Live Online / Onsite / Blended
- Language: English & Arabic
Investment
- Individual Price: $400
- Group Discounts: Available
- Corporate Packages: Custom quote available
What’s Included
- Course Materials
- Case Studies & Templates
- Certification of Completion
Ready to Take the Next Step in Your Quality Management Journey?
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