Course Overview
In the digital era, transitioning from manual, paper-based quality systems to automated, intelligent Quality Management Systems (QMS) is no longer optional—it’s essential for operational excellence, compliance, and scalability. This comprehensive course equips quality and IT professionals with the knowledge and skills needed to evaluate, implement, and manage digital QMS platforms. Participants will gain hands-on experience with leading tools, understand best practices for configuring digital workflows, and learn how to develop a sustainable digital QMS roadmap aligned with organizational objectives and compliance frameworks.
Learning Objectives
By the end of this course, participants will be able to:
Understand the key components and capabilities of modern digital QMS platforms.
Evaluate and compare leading digital QMS solutions (e.g., MasterControl, Qualtrax, ETQ Reliance).
Design and implement automated workflows for document control, CAPA, audits, change management, and training.
Configure traceability and data integrity features to support compliance and audit readiness.
Develop a phased implementation roadmap, considering business needs, risk, and change management.
Align digital QMS strategies with organizational quality objectives, regulatory requirements, and IT infrastructure.
Promote user adoption through effective stakeholder engagement, training, and governance frameworks.
Assess post-implementation performance and drive continuous improvement through analytics and feedback loops.
Course Modules
- Module 1: Overview of Digital QMS Platforms
Core features and benefits of digital QMS
Comparative analysis of popular tools (MasterControl, Qualtrax, Greenlight Guru, Veeva)
Integration with ERP, LMS, and compliance systems
- Module 2: Workflow Automation & Traceability
Designing electronic forms and approval cycles
Automated document control and version management
Audit trails, electronic signatures (21 CFR Part 11 compliance), and traceability metrics
- Module 3: Governance, Strategy & Risk Management
Building a business case for digital QMS adoption
Implementation planning and stakeholder mapping
Risk-based deployment strategies and phased rollouts
Change management and post-go-live support structures
Who Should Attend
Quality Assurance Managers
IT Quality Assurance Professionals
Compliance Officers
Business Process and Systems Analysts
Digital Transformation Leads
Duration & Format
- Duration: 3 Days
- Delivery: Live Online / Onsite / Blended
- Language: English & Arabic
Investment
- Individual Price: $600
- Group Discounts: Available
- Corporate Packages: Custom quote available
What’s Included
- Course Materials
- Case Studies & Templates
- Certification of Completion
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