The Challenge
A growing enterprise software company providing supply chain management solutions was facing:
- Quality issues impacting customer satisfaction and retention
- Inefficient development and testing processes
- Difficulty scaling agile practices across teams
- Inconsistent project management approaches
- High cost of quality due to late defect detection
- Siloed teams with limited collaboration
- Unpredictable release schedules and quality
The company needed a comprehensive transformation to improve product quality, accelerate time-to-market, and reduce development costs while scaling their organization.
Our Solution
TranceQ delivered a comprehensive transformation program:
Agile Transformation
- Assessed current development and testing practices
- Implemented Scaled Agile Framework (SAFe)
- Established cross-functional teams with embedded QA
- Implemented agile ceremonies and practices
- Created product owner and scrum master capability
- Developed agile metrics and reporting framework
Process Excellence
- Applied Lean principles to eliminate waste in development process
- Implemented value stream mapping to identify bottlenecks
- Developed metrics-driven continuous improvement approach
- Established flow-based development practices
- Implemented visual management systems
- Created feedback loops for continuous learning
Project Management Excellence
- Established Project Management Office (PMO)
- Implemented consistent project governance framework
- Trained project managers on agile project management
- Developed portfolio management practices
- Implemented resource capacity planning
- Created standardized reporting and metrics
Quality Engineering Practices
- Implemented shift-left testing approach
- Developed behavior-driven development (BDD) framework
- Integrated automated testing into CI/CD pipeline
- Established test-driven development practices
- Implemented continuous integration
- Created quality gates and definition of done
The Results
After 10 months of engagement with TranceQ, the enterprise software company achieved transformative results:
- 35% faster time-to-market for new features and products
- 45% reduction in development costs through improved efficiency
- 60% improvement in first-time quality with fewer defects
- 80% reduction in critical production issues, improving customer satisfaction
- Predictable delivery cadence with reliable quality
- Improved team collaboration and morale
- Scalable development process supporting business growth
Client Testimonial
"TranceQ's holistic approach to quality, process improvement, and project management has transformed our organization. Their expertise in agile methodologies and quality engineering has enabled us to deliver higher quality products faster and at lower cost. The impact on our business has been remarkable—our customers are happier, our teams are moreengaged, and our business is growing faster than ever."
— Chief Technology Officer, Enterprise Software Company